Information You Choose to Send
Search requests
A name or location typed into a search widget is sent to the third-party provider that operates that tool. We do not independently store or log those search terms.
Messages
If you send an email or contact message, we keep the details needed to respond. We do not share the message outside our organization unless disclosure is legally required.
Technical Data Collected Automatically
Like most online services, the site and its service providers may receive routine technical information when a page loads.
- IP address
- Browser type and version
- Device type and operating system
- Pages viewed and time spent on them
- Referring page or service, when available
- Access date and time
Cookies
Cookies and similar tools help measure general use and keep pages functioning. You may limit cookies in your browser, although some site features may work differently afterward.
How We Use Collected Data
Information is used to operate and improve the service, not to maintain official Queens records.
- Maintain site performance and security
- Route a search request to the applicable partner
- Understand which pages are useful
- Find and repair technical faults
- Deliver advertising that may be relevant to a visitor’s interests
Links Beyond Our Service
Pages can link to NYPD, NYC DOC, New York courts, DOCCS, federal locators, and outside tools. Once you follow a link, that organization’s privacy notice and terms govern the information it receives. New York’s Freedom of Information Law guidance governs agency records requests, not this private service.
Advertising partners may collect activity across websites using their own systems. Their tracking is governed by their own privacy policies.
Parties That May Receive Data
We do not sell personal information as a product. Limited information may be received by the providers needed to run the service.
- Search partners that process submitted queries
- Analytics providers
- Advertising networks
- Law-enforcement or government bodies responding to a valid legal order
Reasonable Security Measures
We use reasonable administrative and technical practices to protect information. No internet-connected system can be promised completely secure, so we cannot guarantee that a transmission or stored record will never be accessed, changed, or lost.
Visitors Under 18
This service is intended for adults. We do not knowingly collect personal information from anyone under 18. If a minor has submitted information, contact us so it can be reviewed and removed where appropriate.
Your Information Choices
You may ask about personal information that we hold and request action where applicable.
- Request a copy of information associated with you
- Ask us to correct inaccurate contact information
- Request deletion when retention is not required
- Opt out of certain processing where that choice is available
Changes to This Notice
We may revise this notice as services, law, or practices change. The updated notice will be posted here with a revised effective date.